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Frequently Asked Questions
Tailoring & Alterations
Because tailoring involves cutting and sewing fabric to your specific measurements, most alterations are permanent. We ask that you provide clear, detailed instructions at the start, as items usually cannot be reversed once altered.
We want you to look your best! We strongly encourage you to try on and thoroughly inspect your items before leaving the store. This ensures the fit is exactly how you envisioned it.
We do not offer refunds once an item has been collected from our store. This is why the pre-collection inspection is so important—we want to make sure you are 100% satisfied before you walk out the door.
Suit Hire
Yes, please! To ensure a smooth and speedy collection process, let us know your sizes before you arrive. If you need to make any changes to your order, just give us a heads-up before you come in.
While we are the largest suit stockholders in the area, our inventory moves quickly. We may not have every single style or size physically in-store at all times, so we recommend booking early.
Please check your suit carefully during collection. Our team is right there to assist you with any questions or fit concerns. Once you have collected the items and left the store, we are unable to process any refunds.
Free Home Delivery
Complimentary home delivery on all orders over £175. We bring your tailored pieces directly to your door.
Free Measurements & Tailoring
Professional measurements and expert tailoring included with every Tailor Made Suit for the perfect fit.
Largest Stockholders for Hire
One of the UK's most extensive collections of formal wear available for hire, ensuring you find the perfect outfit.
Last minute suit hire
Your emergency is our priority. Get measured, fitted, and walk out with a quality Suit, even on same-day notice.